Thank you for choosing our digital marketing services. We understand that sometimes plans may change, and you may need to cancel or reschedule a service. Please review our cancellation policy below:
Cancellation by the Client:
a. If you wish to cancel a service, please notify us at least 24 hours in advance.
b. If you cancel less than 24 hours before the scheduled service, you will be charged a cancellation fee of 25% of the service cost.
c. If you fail to show up for a scheduled service, you will be charged the full service cost.
Cancellation by the Company:
a. In the rare event that we need to cancel a service, we will notify you as soon as possible.
b. If we need to cancel a service, we will offer you a rescheduled date and time at no additional cost.
c. If we are unable to provide a rescheduled date and time, we will issue a full refund.
Refunds:
a. Refunds will be issued within 5-7 business days of cancellation.
b. Refunds will be issued to the original payment method.
We value our clients’ time and understand the importance of efficient communication. If you have any questions or concerns regarding our cancellation policy, please do not hesitate to contact us.